Effective Date  September 10 2026

This Privacy Policy explains how Lumina Lighting Inc. ("Lumina Lighting," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you visit www.luminalighting.com, purchase or inquire about products, create an account, communicate with us, submit a review, return, or warranty claim, or otherwise interact with us. It also explains the privacy choices and rights that may be available to you.

This Policy applies to our consumer-facing website and related direct interactions. It does not govern independent third-party websites, marketplaces, or services that maintain their own privacy notices.

Personal Information We Collect

The information we collect depends on how you interact with us. During the preceding 12 months, we may have collected the following categories of personal information:

Personal information does not include information that is lawfully public, deidentified, or aggregated as defined by applicable law. We do not seek to collect highly sensitive information such as Social Security numbers, precise geolocation, biometric identifiers, health information, or information about race, religion, sexual orientation, citizenship, or immigration status through the Site.

Sources of Personal Information

We collect personal information from:

·    You, including when you place an order, create an account, contact us, submit content, or request service

·    Your browser or device through cookies, pixels, local storage, and similar technologies

·    Commerce, payment, fraud-prevention, fulfillment, shipping, customer-support, analytics, and advertising providers

·    Marketplaces, authorized resellers, social platforms, or other parties involved in your transaction or communication

·    Publicly available and other lawful sources

How We Use Personal Information

We use personal information only as reasonably necessary and proportionate for the disclosed purposes, including to:

·    Process payments, fulfill orders, provide tracking, and complete returns, refunds, exchanges, and warranty claims

·    Create and manage accounts and respond to questions, product-selection requests, and technical-support inquiries

·    Communicate about transactions, product safety, recalls, policy changes, and service updates

·    Operate, personalize, analyze, debug, protect, and improve the Site, customer experience, and products

·    Detect and prevent fraud, abuse, unauthorized activity, and security incidents

·    Measure marketing and advertising performance and provide interest-based advertising where permitted

·    Send marketing communications where permitted and maintain suppression records for opt-outs

·    Maintain accounting, tax, warranty, business, and legal records; enforce agreements; and comply with law

·    Protect the rights, safety, and property of customers, Lumina Lighting, and others

Cookies and Similar Technologies

We and our providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies for essential Site functions, shopping carts, preferences, security, fraud prevention, analytics, attribution, advertising measurement, and interest-based advertising.

You can manage available nonessential cookies through the cookie or privacy settings presented on the Site and through your browser. Disabling essential technologies may prevent the Site, account, or checkout from functioning properly. Where required, we request consent before using nonessential cookies.

Browser Do Not Track signals are not standardized, so the Site may not respond to them. We recognize qualifying opt-out preference signals, including Global Privacy Control, where required by applicable law. See Your Privacy Choices for details.

How We Disclose Personal Information

We may disclose personal information to the recipient categories identified above, including:

·    Shopify and other providers that host or operate our storefront and commerce services

·    Payment processors, financial institutions, and fraud-prevention and security services

·    Warehouses, fulfillment providers, shipping carriers, and logistics companies

·    Customer-support, email, SMS, survey, review, warranty, and communications providers

·    Analytics, attribution, marketing, and advertising providers

·    Accountants, auditors, insurers, attorneys, and other professional advisers

·    Government authorities, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights and safety

·    A buyer, successor, lender, or adviser involved in a merger, financing, restructuring, sale, bankruptcy, or transfer of all or part of our business

We may also disclose information at your direction or with your consent. Our service providers and contractors are authorized to handle information for specified services and subject to applicable contractual and legal restrictions.

Sale Sharing and Targeted Advertising

We do not sell personal information for money. However, advertising and analytics technologies may disclose identifiers, commercial information, internet or network activity, approximate geolocation, and related inferences to advertising partners. Under certain U.S. state privacy laws, these activities may be considered a "sale," "sharing" for cross-context behavioral advertising, or "targeted advertising."

During the preceding 12 months, we may have sold or shared these categories for advertising measurement, attribution, personalization, and targeted advertising. We do not knowingly sell or share the personal information of consumers under 16 for these purposes.

Where applicable, you may opt out through the Your Privacy Choices link on the Site, available cookie settings, a qualifying Global Privacy Control signal, or the contact methods below. We do not use or disclose sensitive personal information to infer characteristics or for purposes that trigger a right to limit under California law.

Marketing Communications

You may unsubscribe from marketing email using the link in the message. You may opt out of marketing text messages by replying STOP or following the stated instructions. Message and data rates may apply. Opting out of marketing does not stop necessary communications about orders, delivery, returns, warranties, security, safety, or customer service.

Your Privacy Rights

Depending on your residence and applicable law, you may have the right to:

·    Know or confirm whether we process your personal information and obtain information about its categories, sources, purposes, and recipients

·    Access or obtain a copy of certain personal information

·    Correct inaccurate personal information

·    Delete certain personal information

·    Obtain certain information in a portable format

·    Opt out of sale, sharing, targeted advertising, or qualifying profiling

·    Limit certain uses and disclosures of sensitive personal information, where applicable

·    Appeal our decision on a privacy request where applicable

Submit a request through the privacy request method made available on the Site, by emailing support@luminalighting.com with Privacy Request in the subject line, or by calling (909) 622-8688. We may need to verify your identity before completing an access, correction, deletion, or portability request. Verification may depend on the nature and sensitivity of the information requested. We will not request more information than reasonably necessary.

An authorized agent may submit a request where permitted. We may require proof that the agent is authorized and may ask you to verify your identity directly. We do not require identity verification solely to process an opt-out request, but we may request information needed to identify the relevant browser, device, or account.

We will respond within the period required by applicable law and will explain any permitted denial. To appeal a decision, reply to our decision or email support@luminalighting.com with Privacy Appeal in the subject line. We will not unlawfully discriminate against you for exercising a privacy right.

Some information may be retained or excluded when permitted by law, including information needed to complete transactions, provide warranty or recall service, maintain security and fraud-prevention records, comply with legal obligations, or establish, exercise, or defend legal claims.

California Privacy Information

The sections above describe the categories of personal information we may collect, the sources, business or commercial purposes, categories of recipients, and categories that may be sold or shared. California residents may also request information about certain disclosures of personal information to third parties for their own direct-marketing purposes under California's Shine the Light law by contacting us and stating Shine the Light Request.

California privacy rights apply only when the relevant law covers Lumina Lighting and the request. Nothing in this Policy limits a right that cannot legally be waived.

Data Retention

We retain personal information only for as long as reasonably necessary and proportionate to the purposes described in this Policy. We consider the duration of our relationship, warranty and product-support periods, transaction and account needs, tax and accounting rules, fraud and security risks, recordkeeping requirements, limitation periods, disputes, and legal obligations. When information is no longer reasonably needed, we delete, deidentify, or securely dispose of it, subject to lawful backup and record-retention practices.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system or method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account password and devices. Contact us promptly if you believe your account or information has been compromised.

Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action. We do not knowingly sell or share for targeted advertising the personal information of consumers under 16.

Third Party Services and International Visitors

The Site may link to or integrate third-party websites and services with independent privacy practices. This Policy does not govern those third parties. The Site is operated in the United States. If you visit from another country, information may be processed in the United States or other locations where our providers operate, subject to applicable law.

Changes to This Policy

We may update this Policy to reflect changes in our practices, technology, services, or legal obligations. We will post the revised version and update the effective date. When required by law, we will provide additional notice or obtain consent.

Contact Us

For privacy questions, requests, or appeals, contact us using the information below. Please write Privacy Request in the subject line when contacting us by email.

Lumina Lighting Inc.

Attn:  Privacy Request

1962 W Holt Avenue

Pomona, CA 91768

Email:  support@luminalighting.com

Phone:  (909) 622-8688

Website:  www.luminalighting.com