Updated  September 2026

Our Commitment

Lumina Lighting Inc. is committed to providing a website and shopping experience that is accessible to the broadest possible audience, including people with disabilities.

We continually work to improve the usability and accessibility of www.luminalighting.com and seek to provide customers with reasonable access to our products, information, customer service, and ordering services.

Accessibility Standards

As part of our ongoing accessibility efforts, Lumina Lighting uses the Web Content Accessibility Guidelines ("WCAG") 2.2 Level AA as guidance for improving the accessibility of our website.

Our accessibility efforts may include:

·    Supporting keyboard navigation

·    Maintaining readable text and appropriate color contrast

·    Providing alternative text for meaningful images

·    Using headings, labels, and page structures that assist screen-reader navigation

·    Improving the accessibility of forms, menus, links, and buttons

·    Providing captions or alternative formats for applicable multimedia content

·    Supporting browser zoom and text resizing

·    Reviewing accessibility during website updates and when new content or features are added

Accessibility is an ongoing process. We may use a combination of automated testing, manual review, user feedback, and remediation efforts to identify and address accessibility barriers.

Third Party Content and Services

Some parts of our website may rely on third-party applications, payment services, embedded content, social-media features, or other services that Lumina Lighting does not fully control.

We encourage third-party providers to offer accessible services and content. However, the accessibility of third-party services may be limited by their respective platforms and technology. If you experience difficulty using a third-party feature through our website, please contact us so we can help identify an available alternative when reasonably possible.

Ongoing Improvements

Although we work to make our website accessible, some content, features, or older materials may not yet fully meet all accessibility standards. Accessibility may also vary depending on the combination of browser, device, operating system, and assistive technology being used.

We continue to review and improve our website and welcome feedback that helps us identify and address accessibility barriers.

Assistance and Alternative Service

If you experience difficulty accessing any part of www.luminalighting.com, need assistance navigating the website, require product information in an alternative format, or would like assistance placing an order, please contact Lumina Lighting Customer Support.

We will make reasonable efforts to provide the requested information, communication, or service through an accessible alternative when reasonably possible. Requesting accessibility assistance will not affect the price, availability, or terms of products or services offered to you.

Reporting an Accessibility Issue

When reporting an accessibility issue, please provide the following information when possible:

·    The webpage address or product page where the issue occurred

·    A brief description of the accessibility problem

·    The browser, device, and assistive technology you were using, if applicable

·    Your preferred method of contact

Please do not include account passwords, complete payment-card numbers, Social Security numbers, or other unnecessary sensitive information.

We will review accessibility reports and make reasonable efforts to respond and address confirmed issues within a reasonable period, considering the nature and complexity of the issue.

Contact Us

For accessibility assistance, questions, or feedback, please contact:

Lumina Lighting Inc.

Email:  support@luminalighting.com

Phone:  (909) 622-8688

Business Hours  Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, excluding major holidays

Website:  www.luminalighting.com

Mailing Address:  1962 W Holt Avenue, Pomona, CA 91768